The second-hand marketplace Shoppers Express Frustration Regarding Size Changes
Shoppers are voicing their frustration after an update resulted in products showing incorrect sizing.
The popular resale platform has updated its size classifications for women's and children's clothes without notifying all users about the change.
Online Platforms Reaction
Many shoppers and sellers are expressing on platforms saying Vinted listings now show a different size category versus the original listing due to the recalibration.
Vinted explained the new system was more in line with comparable marketplaces.
It has advised users to examine their items and manually change the size if necessary, which has left users frustrated.
Sizing System Updates
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
For certain items, the measurements have been reclassified - like an L measurement was previously a 12 but currently displays as UK 16-18.
Member Accounts
A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded on Vinted with size 14 labels were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she explained.
Required Changes
A different user, located in England, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount after experiencing income reduction," she explained.
Service Background
The app has more than 100 million members, comprising 18 million UK members.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change regarding delivery choices following member complaints.
